Ac4444 Privacy Policy – Our Commitment to Protecting Your Data

1. Introduction

This Privacy Policy applies to all services on the ac4444 platform. By using the ac4444 website or mobile platform, you are considered to have agreed to this Privacy Policy.

We believe your personal information belongs to you alone. ac4444 never collects data unnecessarily, never sells it to third parties, and never uses it against your interests. Transparency and trust are at the core of everything we do.

Millions of members across Bangladesh use ac4444 every day. Their trust is our greatest asset — which is why we follow the highest standards of technology and practice to keep your data safe.

2. What Information Do We Collect?

Ac4444 collects certain information to ensure a convenient and secure experience for its members. Below is a breakdown of the data collected by category:

2.1 Information Collected at Registration

• Full name and date of birth
• Email address and mobile number
• Residential address (country and district)
• Username and password (stored in encrypted form)

2.2 Identity Verification Information (KYC)

• National ID or passport number
• Photo or scanned copy of identity document
• Selfie or live photo (where required)

2.3 Transaction-Related Information

• Deposit and withdrawal history
• Payment method details (bKash/Nagad number — full card numbers are never stored)
• Currency Type & Transaction Times

2.4 Technical Information

• IP address and device information
• Browser type and operating system
• Time spent on the platform and usage patterns
• Cookies and session data

3. How Is Your Information Used?

Ac4444 uses collected data solely for its stated purposes. Misuse of data is strictly against our policy.

4. Is Your Information Shared with Anyone?

Ac4444 does not generally share your information with third parties. However, sharing may be necessary in the following specific circumstances:

4.1 Payment Processors

Limited information is shared with bKash, Nagad, or your bank solely to process your deposits and withdrawals. This data is used exclusively to complete the transaction.

4.2 Legal Obligations

If required by law or directed by a government or regulatory authority, ac4444 is obligated to disclose information. In such cases, only the minimum necessary data is ever shared.

4.3 Security Auditors

Aggregated and anonymized data may be shared with licensed third-party auditors to help maintain the security and integrity of the platform.

5. How Is Your Information Kept Secure?

Data protection at ac4444 is an ongoing commitment. We continuously work to strengthen our security measures.

• SSL Encryption: Every connection to our website is secured with 256-bit SSL encryption — confirmed by the padlock icon in your browser's address bar.
• Password Hashing: Your password is never stored in plain text—only strong hashing algorithms are used.
• Two-Factor Authentication (2FA): For added security, members can enable 2FA on their accounts.
• Regular Security Audits: Regular penetration testing and audits are conducted by independent third-party experts.
• Data Center Security: Our servers are hosted in internationally certified secure data centres with 24/7 physical and digital protection.
• Access Control: Your data is accessible only to authorised personnel, who are also bound by strict security protocols.

6. Cookie Policy

The ac4444 website uses a number of cookies that enhance your browsing experience and help our platform function properly.

6.1 Types of Cookies

• Essential Cookies: Required to maintain login sessions and ensure basic platform functionality. Disabling these may cause the platform to stop working properly.
• Functional Cookies: Used to remember your preferences (language, theme, etc.).
• Analytics Cookies: Data such as time spent on each page and areas where issues occur helps us improve the platform. No personal identity is ever revealed.
• Security Cookies: Used to detect fraudulent activity.

6.2 Managing Cookies

You can delete or disable cookies at any time through your browser settings. However, disabling essential cookies may affect your ability to log in or make payments.

7. How Long Is Your Data Retained?

Ac4444 does not retain your data longer than necessary. Retention periods vary depending on the type of information:

• Account Information: For as long as your account remains active, and up to 5 years after closure (as required by law).
• Transaction Information: A minimum of 5 years' retention is mandatory under financial regulations.
• KYC Documents: 5–7 years, as required by law.
• Support Conversations: Up to 2 years after a dispute is resolved.
• Technical Logs: 12 months for security purposes.

Upon an account closure request, all data beyond what is legally required will be deleted as promptly as possible.

8. Your Data Protection Rights

As an ac4444 member, you have the following rights regarding your personal data:

9. Protection of Minors

All ac4444 services are strictly for users aged 18 and above. We do not collect or store data from minors.

Age verification is carried out at registration, and KYC documents may be requested if there is any doubt. Should it ever come to light that a minor has created an account, that account will be closed immediately and all associated data will be deleted.

10. Changes to the Privacy Policy

Ac4444 may update this Privacy Policy from time to time. We will post a notice on the website and notify you via your registered email before any significant changes take effect.

Continued use of the platform after any policy update will be considered acceptance of the revised terms. We recommend checking this page regularly to stay informed.

11. Contact & Data Protection Officer

For any questions, concerns, or requests to exercise your rights regarding this Privacy Policy, please reach out to us through the following:

• Email: support@ac4444.bet
• Live Chat: Available on the website at all times
• Response Time: Typically within 3 business days